Terms and Conditions Agreement
Terms and Conditions Agreement is in place to help and protect both the clients and our family. wholesale feels that it is only right to show what our policy and procedures are to our customers. We have only the best wishes for our clients and we need them to know why we do what we do!!!
A copy of all this information is made available to you on your invoice and when you select the terms and conditions link.It is very important you follow the instructions given here. This will protect you and help us get you all the material you need for your project.
PICKING UP YOUR ORDER
Provide the rep with PO number listed on your invoice. Bring a large enough trailer for your order, DO NOT BRING A TRUCK OR CAR ONLY. YOU ARE RESPONSIBLE FOR CHECKING YOUR FENCE FOR QUANTITIES.
Check your fence for damages and double check the quantity as we do not offer returns on materials. If you leave the facility and find later you were short or have damaged products you will be responsible for shipping fees to receive your product or to re-schedule another pickup regardless of how long you drove to pickup your order
Terms and Conditions Agreement about your Order
Make sure you or someone is there to receive the material, it will be in a box truck or on a flat bed semi. You will need either a fork lift or man power to unload the material. Please keep in mind the driver is not responsible to unload material. If there are any damages or missing items that will result in product replacement you MUST report it on the bill of lading (the driver has a copy).
This insures the trucking company will pay for the freight and cost of materials. If this step is missed the customer is responsible for the damages and additional shipping. If there are black marks or small scratches these can be removed with soapy water and a coarse scrub pad.
Terms and Conditions Agreement for PAYMENT BY ACH
I agree to have Wholesale Vinyl Fencing debit my bank account. The last 4 digits of account and routing number I have listed below. I agree the funds are available for withdrawal, I agree to pay a $20 bounced check fee if funds are not available.
Terms and Conditions Agreement on Returns
No returns or cancelations accepted, we will credit your account for future orders. For major life changing events there will be a 3% return processing fee. A refund will be issued after we receive any parts that were shipped. You the customer are responsible for sending back any parts shipped.